Practice document. This document is prepared for operational use and is not legal advice. Killough Works may ask a New Jersey attorney to review future changes.
Effective date: July 11, 2026 Last updated: July 11, 2026 Provider: Jonathan Killough d/b/a Killough Works Contact: ionkilo42@gmail.com
1. Agreement
These Terms of Service ("Terms") govern your access to and use of https://killough.works, related communications, and services provided by Jonathan Killough d/b/a Killough Works ("Killough Works," "Provider," "we," "us," or "our").
By using the Site, submitting an inquiry, booking a call, paying for a service, or approving work, you agree to these Terms and the related practice documents:
If you do not agree, do not use the Site or purchase services.
For paid project work, these Terms supplement any signed or electronically accepted Service Agreement. If a Service Agreement conflicts with these Terms for a project, the Service Agreement controls for that project.
2. What Killough Works Provides
Killough Works provides freelance technology, web development, AI-assisted development, business automation, landing pages, branding assistance, digital consulting, content creation assistance, workflow design, and small-business technology support.
Public offers may include:
| Offer | Starting price | Summary |
|---|---|---|
| Friction Check | $35 | Focused review of one page, post, link, or lead path with short teardown and written takeaways |
| First Fix | $75 | One practical improvement completed within agreed small-fix scope |
| Mini Build | $150+ | Starter engagement for a small build or system, with scope confirmed before expansion |
Site descriptions are summaries. Exact scope is defined by checkout language, written confirmation, email approval, invoice terms, or a Service Agreement.
3. No Guaranteed Outcomes
Killough Works does not guarantee increased revenue, leads, bookings, search rankings, conversion rates, uptime, platform approval, or any specific business result.
Recommendations and deliverables are professional opinions and practical implementations based on the information available at the time. Results depend on your market, offer, operations, traffic, platform rules, and how you use what we deliver.
4. Eligibility and Authority
You must be at least 18 years old and able to form a binding contract. If you act for a business, you represent that you have authority to bind that business and provide instructions for the project.
You are responsible for the accuracy of information you submit, the legality of your business operations, and the rights to materials you provide.
5. Scope Boundaries
Friction Check and First Fix are Limited-Scope Engagements. They include only the deliverables described for the purchased offer and do not include ongoing support, maintenance, monitoring, future updates, unrelated bug fixes, or third-party platform changes unless separately purchased in writing.
Mini Build is a starter payment toward a small custom build. The starter payment alone does not require Killough Works to complete an open-ended build without confirmed scope, price, timeline, and deliverables.
Unless explicitly included in writing, services do not include:
- Full website redesigns or rebrands
- Enterprise software development
- Legal, tax, medical, financial, security, or compliance advice
- Guaranteed WCAG or ADA compliance audits
- 24/7 monitoring or emergency support
- Paid media management, SEO guarantees, or reputation management
- Recovery from prior developer lockout, malware, hosting disputes, or account suspension
If a request exceeds the purchased scope, we may recommend a new scope, quote, or referral instead of expanding silently.
6. Payments, Taxes, and Stripe
Prices are shown in U.S. dollars unless stated otherwise. Published prices may change; the checkout or written quote controls for that transaction.
Payments may be processed by Stripe, Inc. or another third-party payment processor. Killough Works does not store full payment card numbers. Payment processor terms and privacy practices apply to payment handling.
Payment through a link confirms purchase of the described offer. Larger or custom work may require a separate Service Agreement, written approval, or additional invoice before expanded work begins.
You are responsible for applicable taxes unless Killough Works is legally required to collect them and does so at checkout.
Refunds and chargebacks are governed by the Refund Policy.
7. Client Responsibilities
You agree to:
- Provide accurate project information, URLs, access, and context
- Respond in a timely way when approval, information, or access is needed
- Confirm that you have rights to content, logos, images, trademarks, data, and account assets you provide
- Maintain current backups before any live website, database, content, or system changes
- Review deliverables before publishing, deploying, or relying on them
- Test forms, automations, payment paths, and production changes in your real environment
- Use secure access methods when sharing platform permissions
- Comply with laws, industry rules, and platform policies applicable to your business
By providing credentials, delegated access, administrative permissions, or written instructions, you authorize Killough Works to make the requested changes to your systems. Website, automation, API, and platform changes can produce unintended effects despite reasonable care.
Deliverables are deemed accepted if you publish or use them in production, provide written acceptance, or do not report material non-conformance within seven (7) days after delivery notice.
8. AI-Assisted Services
Killough Works may use AI tools to assist with research, drafting, coding, automation design, prototyping, documentation, and quality review. AI tools support the work; they do not replace human review or client approval.
AI-assisted outputs may contain errors and may require your review before use. AI tools are not a substitute for licensed legal, financial, medical, accessibility, security, or regulatory advice. See the AI Disclosure.
9. Intellectual Property
Ownership and license rules are defined in the Intellectual Property Policy and any applicable Service Agreement.
In summary:
- You retain ownership of Client Materials you provide.
- Upon full payment, ownership or the agreed license to final Deliverables transfers or is granted as stated in the Service Agreement or written scope.
- Killough Works retains Provider Materials, including pre-existing templates, reusable components, prompts, workflows, tools, methods, and know-how.
- Third-Party Materials remain subject to third-party licenses and account terms.
Until full payment is received, Killough Works may withhold delivery files, credentials, repository access, transfer steps, or final assets.
10. Confidentiality and Privacy
We treat non-public business information you share as confidential and use it only to provide services, support the project, maintain internal records, or comply with law. Confidentiality does not apply to information that is public, independently developed, or lawfully received without restriction.
Personal information is handled under the Privacy Policy.
11. Third-Party Platforms
Work may involve platforms such as WordPress, Squarespace, Wix, Shopify, Stripe, Resend, Cal.com, Calendly, Google, Meta, automation tools, hosting providers, APIs, plugins, and open-source packages.
Killough Works is not responsible for third-party outages, policy changes, pricing changes, account suspensions, platform limitations, license disputes, authentication failures, or account lockouts except to the extent directly caused by our intentional misconduct or gross negligence.
You are responsible for maintaining your own accounts, subscriptions, licenses, backups, and platform compliance.
12. Portfolio and Promotional Use
Unless you opt out in writing, you grant Killough Works permission to display non-confidential project work, summaries, screenshots, and general outcomes in portfolio, case study, and marketing materials after delivery.
We will not publish passwords, private customer data, embargoed materials, or sensitive business information. You may request redaction or prospective removal of future promotional use in writing.
13. Disclaimers
THE SITE, SERVICES, RECOMMENDATIONS, AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.
KILLOUGH WORKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UNINTERRUPTED OPERATION, ERROR-FREE PERFORMANCE, SECURITY, AND COMPATIBILITY WITH EVERY ENVIRONMENT.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- KILLOUGH WORKS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOST GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.
- KILLOUGH WORKS'S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR A SPECIFIC PAID ENGAGEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO KILLOUGH WORKS FOR THAT ENGAGEMENT IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations. In those cases, limitations apply to the fullest extent permitted by law.
15. Indemnification
You agree to defend, indemnify, and hold harmless Killough Works from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of:
- Content, data, credentials, instructions, or materials you provide
- Your unlawful use of the Site, services, or Deliverables
- Your breach of these Terms or a Service Agreement
- Disputes between you and your customers, users, vendors, or platforms related to your business operations
This obligation does not apply to the extent a claim is caused by Killough Works's intentional misconduct or gross negligence.
16. Governing Law and Disputes
These Terms are governed by the laws of New Jersey, without regard to conflict-of-law rules.
Before filing a formal claim, you agree to contact Killough Works at ionkilo42@gmail.com and allow a reasonable opportunity to resolve the issue informally, unless emergency relief is necessary.
17. Changes
Killough Works may update these Terms and related practice documents as the business, Site, services, law, or platform requirements change. Updated documents are effective when posted unless a different effective date is stated.
Prior accepted terms may remain relevant to earlier paid engagements where required by checkout records, invoices, or Service Agreements.
18. Contact
Questions about these Terms should be sent to ionkilo42@gmail.com.
Related: Privacy Policy · Refund Policy · AI Disclosure · Intellectual Property Policy · Service Agreement Template