Practice document. This document is prepared for operational use and is not legal advice.
Effective date: July 11, 2026 Last updated: July 11, 2026 Provider: Jonathan Killough d/b/a Killough Works Accessibility contact: ionkilo42@gmail.com
1. Commitment
Killough Works is committed to making the Killough Works website accessible to people with disabilities. We aim to conform to widely recognized accessibility standards, principally WCAG 2.1 Level AA, over time.
Accessibility is an ongoing effort. We welcome feedback from visitors who encounter barriers on the Site.
2. Scope
This statement applies to the Killough Works marketing website at https://killough.works, including primary public pages such as the homepage, methodology page, payment hub, demos catalog, intake flow, and public practice documents.
This statement does not automatically apply to:
- Third-party checkout pages operated by Stripe
- Third-party booking tools such as Cal.com or Calendly
- Third-party APIs, embeds, or external platforms
- Client websites, automations, or systems unless accessibility work is explicitly included in a signed project scope
3. Client Project Work
Accessibility remediation, WCAG audits, ADA conformance reviews, and assistive-technology testing for client websites are not included in standard Friction Check, First Fix, or Mini Build offers unless explicitly listed in a Service Agreement or written scope.
If you need accessibility requirements for a client project, raise them during scoping. Killough Works can quote audit, remediation, implementation, and testing work separately when appropriate.
4. Measures We Take
Killough Works works toward accessibility by:
- Using semantic HTML where practicable
- Providing text alternatives for meaningful images
- Maintaining readable color contrast in core layouts
- Supporting keyboard navigation for primary interactions
- Labeling form fields in the intake flow
- Preserving skip-to-content navigation
- Testing layouts across common viewport sizes
- Reviewing new public pages before release
- Keeping public practice documents readable, navigable, and consistently structured
Because the Site evolves, new issues may appear. Accessibility is treated as a maintenance priority, not a one-time checkbox.
5. Known Limitations
Known or potential limitations may include:
| Area | Limitation |
|---|---|
| Demo catalog | Interactive demos prioritize illustration of business concepts and may not meet full production accessibility standards |
| Third-party flows | Payment, booking, API, and embedded provider experiences are not fully controlled by Killough Works |
| Decorative mockups | Some illustrative before-and-after mockups may have limited alt-text detail |
| Live components | Rapid iteration may temporarily introduce focus-order, contrast, or responsive issues before correction |
| Video deliverables | Client-facing review videos may require captions or written alternatives upon request |
We work to reduce these limitations over time.
6. Compatibility
The Site is designed to work with current versions of major browsers including Chrome, Firefox, Safari, and Edge, and with common assistive technologies where practicable.
Older browsers, uncommon assistive technology combinations, browser extensions, disabled stylesheets, or third-party platform changes may experience reduced support.
7. Feedback and Assistance
If you have trouble accessing part of the Site or want to request an alternative format, contact:
Email: ionkilo42@gmail.com Subject line suggestion: Accessibility feedback
Please include:
- The page URL
- A description of the problem
- The browser and device you are using
- The assistive technology you are using, if applicable
Killough Works aims to acknowledge accessibility feedback within five (5) business days and propose a remediation path when appropriate.
8. Formal Complaints
If you are not satisfied with the response, you may escalate through applicable legal channels in your jurisdiction. Killough Works prefers to resolve accessibility concerns directly and promptly where possible.
9. Continuous Improvement
Killough Works reviews accessibility during site updates, responsive design passes, public page changes, and new feature launches. This statement will be updated when meaningful changes occur.
Related: Terms of Service · Service Agreement Template · Privacy Policy

